Chatbots are computer programs designed to simulate conversation with human users, typically through text or voice interfaces. They can be categorized into several types based on their functionality and capabilities:
1. Rule-based chatbots: These bots follow predefined rules and patterns to respond to user inputs. They are relatively simple and can handle basic queries. Examples include customer service bots on websites.
2. AI-powered chatbots: These bots utilize artificial intelligence and natural language processing (NLP) techniques to understand and respond to user inputs in a more dynamic and context-aware manner. They can learn from interactions and improve over time. Examples include virtual assistants like Google Assistant and Siri.
3. Transactional chatbots: These bots are designed to perform specific tasks or transactions, such as making reservations, ordering food, or providing product recommendations. Examples include chatbots integrated into e-commerce platforms or banking apps.
4. Entertainment chatbots: These bots are created for amusement or entertainment purposes, such as storytelling, joke-telling, or engaging in casual conversation. Examples include chatbots like Mitsuku, which is designed for entertaining conversations.
5. Social chatbots: These bots are integrated into social media platforms or messaging apps and interact with users in a social context. They may provide news updates, weather forecasts, or personalized recommendations. Examples include chatbots on Facebook Messenger or WhatsApp.
These categories can overlap, and many chatbots incorporate elements from multiple types to provide a diverse range of functionalities.
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